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Collection System Supervisor

Collection System Supervisor


Are you interested in using your skills to ensure the efficient transportation of water throughout the Inland Empire? Are you a well-organized leader with a passion for helping others succeed in a high paced environment? The agency is seeking a knowledgeable mentor to serve as its Collection System Supervisor. The individual in this role will lead a team of collection system professionals to complete a wide variety of projects such as construction, installation, repair and maintenance of sewer lines. The Agency takes great pride in having a culture of collaboration and service, and we hope you do too!
This Position is perfect for you if:

  • You are an approachable leader that enjoys teaching others.
  • You enjoy variety and challenge in your job, along with the opportunity for both outdoor and office work.
  • You have strong planning skills and are able to assign and supervise the work of others.
  • You enjoy working with others in a collaborative environment to complete projects.
  • You value safety and can contribute to a work climate dedicated to enhancing it.
  • You want to contribute to the community's well-being and growth!
Here at the Inland Empire Utilities Agency, we are a leader in water management and environmental stewardship. We strive to produce high-quality renewable products such as recycled water and top-quality compost to enhance and preserve the quality of life throughout our region. Our values go beyond just protecting the resources and the communities we serve. We are committed to applying ethical, transparent, and environmentally sustainable principles to all aspects of business and organizational conduct. We recognize that our commitment to the community starts with our employees. In order to ensure that our staff are able to continue to perform at a high level and provide unparalleled services throughout our service area, we strive to provide a healthy work-life balance.
Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:

  • A 4-day work week with remote hybrid work schedules for some positions
  • A pension through California Public Employees’ Retirement System (CalPERS)
  • Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
  • Competitive vacation, floating holiday, sick time in addition to 9 agency paid holidays
  • Education Reimbursement up to $5,250 per fiscal year
  • Professional Development Stipend of $1,000 per fiscal year
  • Basic life insurance coverage provided
  • Wellness Stipend of $500 per fiscal year
  • 457b Deferred Compensation Contribution
  • Interest free loan for a computer purchase up to $3,000

This position is open until filled. The deadline for the first review of applications is 11:59 PM on Wednesday, April 19, 2023.  Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment.  This recruitment may close at any time without notice after the first review deadline.

There is one (1) vacancy in the Sewer Collections section.

This recruitment is being conducted to fill one (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list.

Salary Range: SU 185
FLSA: Non-Exempt
Probationary Period: 12 months

Under direction, plans, supervises and reviews the work of skilled personnel responsible for the construction, installation, servicing, repair and maintenance of the Agency’s wastewater collection, water, reclaimed water and transmission system and related facilities; supervises the usage of and collection system data collected through the Closed Circuit Television (CCTV) program; acts as a liaison to other departments and consultants regarding linear assets; ensures collection system operations and maintenance functions meet all applicable laws, regulations and Agency policies; provides staff assistance to Agency management in areas of expertise; and performs related duties as assigned.

A Collection System Supervisor is responsible for supervising staff engaged in the construction, installation, repair and maintenance of wastewater collection lines, mains and facilities. Incumbents are responsible for assisting in the formulation and development of unit goals and objectives and for ensuring that the Agency’s wastewater collection, water, reclaimed water and transmission systems meet regulatory requirements and are maintained in a safe and efficient manner. The incumbent is also responsible for supervising assigned personnel and directing day-to-day activities. Duties and responsibilities are carried out with considerable independence within the frame­work of established policies, procedures and guidelines and have significant accountability and ongoing decision-making responsibilities related to the work. Work and results are reviewed through field inspection and analysis of records, reports and completed work orders.

Employees in this class typically report to the Manager of Facilities and Water System Programs and supervise the work of Collection System Operators.

Collection System Supervisor is distinguished from Manager of Facilities and Water System Programs in that incumbents in the latter class has management responsibilities for the full Facilities and Water System Program Unit and has broader financial planning, recordkeeping, and administration duties.


The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Plans, assigns, schedules, supervises and evaluates the work of assigned staff; with staff, develops, implements and monitors work plans to achieve assigned unit objectives; provides input to the annual budget; makes purchases and other expenditures in accordance with Agency procedures and moni­tors performance against the annual budget; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with depart­ment standards; prepares and maintains a variety of records and reports.
Interviews and participates in selecting new unit staff; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progres­sive discipline process to address performance deficiencies, in accordance with Agency human resources policies and labor contract agreements. 
Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department’s and Agency’s mission, objec­tives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.
Supervises, plans, prioritizes, assigns, inspects, and participates in the work of assigned staff respons­ible for the construction, installation, repair and maintenance of water, wastewater collection, reclaimed water and transmission system lines, mains, facilities and appurtenances; performs quality control on Agency Closed Circuit Television (CCTV) program; prioritizes work orders; approves routine cleaning and repair work; liaisons with engineering staff and consultants on larger projects; super­vises and manages assigned staff’s work schedule, including trainings, rotation, on-call, vacation and/or sick leaves coverage while minimizing overtime.
Develops and directs the execution of complex or non-routine traffic safety plans under the California Manual on Uniform Traffic Control Devices for Streets & Highways (MUTCD); ensures the estab­lish­ment of safe work zones; ensures all required under­ground service alerts are processed; deter­mines types of traffic control and barricade equipment required to meet applicable safety procedures and regulations; ensures all applicable OSHA and environmental protection regulations and proce­dures are enforced; acts as a supervisor for confined-space entry.
Plans and coordinates quarterly meetings with member agencies for training and mutual aid.

Implements the Agency’s Sanitary Sewer Overflow Prevention Plan (SSOPP) and SSOPP response; ensures subordinates follow the policy in work methods and procedures; ensures accurate documenta­tion (date, time, location, volume, etc.) is kept and submitted to Agency staff for distribution to the responsible agencies; serves as a first responder for Agency-related SSOs; oversees the containment and cleanup; reports and documents the SSO to staff.
Prepares and maintains detailed documentation; plans and lays out jobs from drawings, sketches or verbal instructions; maintains records in the form of drawings and specifications for the linear assets; maintains records and requests including work order tracking and lockout/tagout records; requisitions necessary tools, equipment and supplies; schedules and coordin­ates activities with other sections and departments.
Researches new operations methods, maintenance/construction techniques and equipment and recom­mends their application.

Responsible for developing, documenting and auditing department-related Standard Operating Proce­dures (SOP) and work instructions.
May act as the Deputy Manager in the Deputy Manager’s absence.


Graduation from high school or GED equivalent, and at least seven years of progressively responsible experience in collection system maintenance, at least two of which were in a lead capacity; or an equivalent combination of education, training and experience. Experience in a public agency is preferred.

A valid California Class B driver's license with Air Brake and Tanker endorsements and the ability to maintain insurability under the Agency's vehicle insurance program.

Annual certifications for CPR, First Aid, HAZWOPER First Responder per OSHA requirements are required within six months of appointment and during the course of employment.

Forklift Operator certification within six months of appointment is required.

A Collection System Maintenance Grade III certification issued by the California Water Environment Associa­tion (CWEA) is required, and a Grade IV is required within one year of appointment.

Pipeline Assessment Certification Program (PACP), Manhole Assessment and Certification Program (MACP) and Lateral Assessment Certification Program (LACP) issued by the National Association of Sewer Service Companies (NASSCO) are required.
Advanced practices, processes, methods and equipment used in wastewater collection system construction, maintenance and repair work.

Agency ordinances, codes, procedures and practices regarding area of assignment.

Safety policies, procedures and safe work practices applicable to assignment including OSHA regulations, confined-space entry, lockout/tagout procedures and safe traffic control practices.

Applicable federal and state laws, rules and regulations.

Practices of sound business communications.

Agency practices and procedures for budgeting, purchasing and maintenance of public records.

Principles and practices of effective supervision.

Agency human resources policies and labor contract provisions.

Operation, maintenance and calibration of GPS systems and related equipment; the Agency's GIS system.

PC hardware and removable media specialized applications.

Plan, supervise, assign, review and evaluate the work of staff engaged in the construction, installation, repair and maintenance of water, wastewater collection, reclaimed water and transmission system lines, mains, facilities and appurtenances.

Inspect and report on the condition of the Agency's linear assets.

Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.

Organize, set priorities and exercise sound independent judgment within areas of responsibility.

Communicate effectively, both orally and in writing.

Understand, interpret, explain and apply applicable laws, codes and ordinances.

Read and interpret drawings, specifications and manuals.

Perform mathematical calculations and develop cost estimates for repair projects, supplies and equipment.

Prepare clear, concise and accurate specifications, documentation, reports of work performed, project management reports and other written materials.

Represent the Agency effectively in dealings with contractors, other utilities and agencies and the public.

Present proposals and recommendations clearly, logically and persuasively.

Operate a computer with standard business software and GIS software and equipment.

Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.

Establish and maintain effective working relationships with all those encountered in the course of work.


All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job-related qualifications. Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information.
Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (909) 993-1640 or at least 72 hours in advance of the need for accommodation.
"The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences".

Inland Empire Utilities Agency
6075 Kimball Ave.

Chino, California, 91708

Collection System Supervisor | Job Details tab | Career Pages (

Additional Info

Education Level : High School

Job Function : General

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