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Water Systems Operator III - Cross Connection

Water Systems Operator III - Cross Connection

General Purpose

Under general supervision, implements and maintains cross connection control program; facilitates hydrant meter rental program; and performs other related duties as assigned.

Essential Duties and Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class.

  • Maintains records and Tokay for cross connection control program; sends out test forms for annual backflow assembly testing and inputs testing results; coordinates with testers to turn off fire services for testing purposes.
  • Tests new backflow assembly installations. 
  • Performs cross connection control surveys.
  • Rents hydrant meters to contractors and developers for new development projects.
  • Maintains and repairs hydrant meters and district backflow assemblies.
  • Installs and relocates hydrant meters.
  • Tests backflow assemblies for hydrant meter program. 
  • Obtains monthly hydrant meter readings and input reads into handheld devices for monthly consumption billings.
  • Manages documents for hydrant meter program; opens and closes accounts.
  • Calibrates and tests hydrant meters for accuracy.
  • Monitors district for commercial accounts unauthorized consumption.
  • Serves on call as necessary.  
  • Performs maintenance and repairs for a variety of District equipment and facilities.


Knowledge of:

Principles and practices of backflow prevention programs; cross connection devices, applications, inspection, and regulations; district policies, procedures, and specification; pertinent federal, state, and local laws, codes, regulations, and ordinances affecting District operations; California Code of Regulations Title 22 and 17 as it relates to Cross Connection Control and prevention; Cross-Connection Control Policy Handbook (CCCPH); safe drinking water act; safe pesticide handling; customer service and customer relations practices and principles; record keeping and report writing practices; principles of letter writing and basic report preparation; modern office procedures, methods, and equipment, including computers; District service area.

Ability to:

Coordinate an effective Cross Connection Control Program; interpret, apply, and explain District policies and procedures related to Cross Connection, backflow, hydrant, commercial meters, and billing activities; keep accurate records and prepare required reports; establish and maintain cooperative working relationships with others; deal tactfully and courteously with the public; communicate clearly and concisely, both orally and in writing; understand and carry out oral and written instructions; operate standard office equipment, personal computers, internet, and Microsoft Office software products. Ability to repair, test and calibrate hydrant meters and backflow devices.

Minimum Qualifications


High School graduation or G.E.D. equivalent, supplemented by college level coursework in water technology.


Five (5) years of progressively responsible experience in both meter service and distribution system operations with a public agency water system. 

Licenses, Certificates; Special Requirements: 

Possession of a valid Class C California driver’s license, acceptable driving record, and proof of auto insurance in compliance with the District Vehicle Insurance Policy standards. May obtain Class A driver’s license within 12 months of hire.  

Possession of a valid Grade II Water Distribution Operator’s Certificate, issued by the State Water Resources Control Board, Division of Drinking Water.  

Possession of a valid Backflow Prevention Assembly Tester Certificate, issued by the American Water Works Association.

Possession of a Cross Connection Control Program Specialist Certificate issued by the American Water Works Association.

 Must be able to obtain a Backflow Prevention Device Tester’s Certificate issued by the County of San Bernardino Department of Environmental Health Services within six (6) months of employment.

In accordance with California Government Code Section 3100, West Valley Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.


The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands 

The employee is required to frequently stand and walk to access work areas, vehicles, and office areas. Heavy grasping is frequently required to lift and use power and hand tools, typically weighing between 5 and 50 pounds. Finger dexterity and wrist rotation is required to operate and adjust equipment controls.  Specific vision requirements include close vision, peripheral vision, color vision, and the ability to adjust focus. Other sensory demands include hearing and speaking with others. Sensory demands include the ability to see within the normal range, talk, and hear, and use electronic touch keypads.   

Mental Demands 

The employee must be able to follow oral and written instructions; use math and mathematical reasoning; enter data and monitor readings; learn and apply new information or new skills related to maintenance procedures; complete assigned tasks within deadlines; attention to detail; and interact with co-workers, management, customers, vendors, contractors, and other parties. 


This position constantly works outdoors to access and maintain valves, mains, meters, and hydrants.  The employee enters enclosed vaults and underground chambers to maintain pump stations and works in trenches to repair and maintain distribution lines and must be able to work in permit required confined spaces. The noise level of pumping equipment within enclosed vault areas is frequently loud and can vary between 85 and 95 decibels so the employee must be able to wear proper hearing protection. The employee is constantly exposed to heat, wetness, humidity, and moisture, and occasionally exposed to welding fumes, oils, and greases.   The employee frequently drives a vehicle to assigned work site and is exposed to traffic, construction sites, off-road terrain and variable weather conditions.

The employee frequently drives a vehicle to assigned work site and is exposed to traffic, construction sites, off-road terrain and variable weather conditions.

Additional Info

Job Type : Full-Time

Education Level : High School

Job Function : Administrative

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