The Quality Assurance Analyst is responsible for maintaining the company’s quality management system and standards. This role will provide support to ensure effective quality processes and systems are in compliance with applicable ISO Standards.

Supervisory Responsibilities:

• Creates, develops, provides, or coordinates quality training, materials, and other educational tools.

Duties/Responsibilities:

• Oversees, sustains, and improves the company’s ISO 9001 Quality Management System including the corrective action & non-conformance reporting system, the internal audit process, external audit requirements, and annual management review meetings.
• Leads and manages various internal and external audits and management review process based on ISO 9001 requirements, as well as perform all functions necessary to maintain Crown’s ISO certification. 
• Maintains and updates all quality documentation inclduing the quality manuals, procedures, work instructions, forms, and production documents.
• Analyze data from production and review the cost of quality information; evaluate and identify trends to suggest improvement ideas or corrective action activities to be worked on with a cross-functional team. 
• Perform root cause analysis for process related concerns and assist with the development of training requirements based on the analysis results to build employee quality awareness.
• Identify areas of continuous improvement withing the quality department and Quality Management System.
• Provides development and training related to quality assurance and control for quality team and other departments within the company.
• May complete in-process and final inspections for manufacturing projects, as needed.
• Perform other related duties as assigned